INTERNATIONAL PATIENTS

      Healthway Hospital is renowned for its facilities and care. It encompasses modern healthcare facilities and state of the art technology dedicatedly supported by our committed staff. The services availed by international patients include health check-ups, in patient, out patient and diagnostics services.

      India is currently the world’s most preferred destination for medical tourism, with the government of India having introduced medical visas for foreign nationals across the globe seeking specialty medical treatment in India for extended periods. A visa-on-arrival system for visitors from select countries allows foreign nationals to stay in India for upto 60 days. A maximum of two attendants who are blood relatives are permitted to accompany the patient under separate medical attendant visas.

      You can send your medical & treatment related queries to our email id for international patients at info@healthwayhospitals.com. We shall respond to you within 2 working days with the opinion of our specialist doctors. You can also place an appointment request for doctor consultation, health check-up or any investigation and we will help you get the appointment on the preferred date.

      ADVANTAGES

      Cost effective medical treatments with no waiting period

      • Exceptional medical treatment packages at reasonable prices
      • Treatment-cum-leisure destination
      • Availability of experienced and well qualified medical experts
      • Low cost consulting fee
      • Availability of advanced equipment

      Based on the line of treatment our team will help you with cost estimation for the an approximate length of stay in the hospital.

      VISA DOCUMENTATION ASSISTANCE

      Once your travel plan is finalized our team will assist you with an invitation letter to facilitate priority medical visa for the patient & attendant (if required). The invitation letter can be submitted to the embassy in your country.

      Passport & Visa / PIO is to be produced by foreign nationals / NRI, failing which the admission of the patients may be delay or denied.

      We have a lot of accommodation options for the patients from twin sharing to delux rooms

      BILLING AND PAYMENT

      • You can make payment via Cash (INR), Credit/Debit Card & RTGS
      • Maximum limit for cash deposit is Rs.1,99,999/-.

      The charges will be updated every alternate day so it is easier for clearing the bills at short intervals.

       

      CONDITIONS TO APPLY FOR A MEDICAL VISA

      A medical category visa may be issued with the following conditions:

      • The Indian Missions/Posts abroad may scrutinize the medical documents very carefully and satisfy themselves about the bonafide purpose for which medical treatment visa is being requested.
      • Mission may satisfy that the applicant has sought preliminary medical advice from his country of origin/country of residence and he has been advised to go for specialized medical treatment. In case the foreign national desires to go for treatment under the Indian system of Medicines, his case may also be considered.
      • This type of visa should be granted for seeking medical attendance only in reputed/recognized specialized hospitals/treatment centers in the country. Although non exhaustive, following illustrative list of ailments would be of primary consideration; serious ailments like neuro-surgery; ophthalmic disorders; heart related problems; renal disorders; organ transplantations; plastic surgery; joint replacement etc.. The basic idea would be that the mission may satisfy about the need of the foreign national to come to India for medical treatment/health enhancements.

      Email : info@healthwayhospitals.com

      Contact:  0832 2467666 (9am to 5pm IST)

       

      PATIENTS

      BEFORE ADMISSION

      Kindly contact the admission counter and provide them with the details e.g. Date of Admission, Treating doctor, and Preference class of accommodation.
      Planned Surgical/Maternity cases are required to pay deposit amount.
      On the date of admission an intimation call will be made and in case it is not received you are requested to confirm with the admission counter.
      Accommodation of your choice may not be available in such case all efforts will be made to facilitate you in another best available category.
      We accept cash/DD or debit cards/ Credit cards of all major banks / Union Bank cheque accepted during banking hour’s.
      Reservation deposits are not transferable.

      DURING ADMISSION

      Patients are admitted either through doctor’s reference letter or CMO’s recommendation.
      Passport &Visa/PIO is to be produced by foreign nationals/NRI failing which the admission of the patients may be delayed / denied.
      The deposit amount has to be paid according to the rules, within 24 hrs in case of emergency. The amount will vary based on the type of accommodation and will be given by the billing department.
       

      AFTER ADMISSION

      The charge of the bed is billed at the end of each day. Check in time is flexible. Charges will be applicable.
      Day care Patient will be kept under observation for a maximum of 8 hrs, after which he will either be admitted as regular patient or discharged.
      Transfers of the class will be based on the availability only.
      When you move upgrade to a higher class the billing will be done as per the higher class from day one.
      In case of down grade to a lower class the billing from the day of transfer will be applicable as per the lower class subject to the approval of the management.
      In case shifting to ICU the room has to be vacated.
      Deluxe/Super deluxe/Executive Suite class may be allowed to retain the room subject to availability (Charges for the same would be double).
       
       
      • Number of Beds/ Room : Seven patients per room
      • Toilet & Washroom : Shared Facility inside the room
      • Bed for Attendant : Not Available
      • Sofa Set/ Chairs : One Chair per patient
      • Type of Bed for patients : Manually Operated
      • Television : Not Available
      • Telephone : One Telephone for Seven patients
      • Internet/ Wifi Access : No
      • Number of Beds/ Room : Eight patients per room
      • Toilet & Washroom : Shared Facility inside the room
      • Bed for Attendant : Not Available
      • Sofa Set/ Chairs : One Chair per bed
      • Type of Bed for patients : Manually Operated
      • Television : Not Available
      • Telephone : One Telephone for Eight patients
      • Internet/ Wifi Access : No
      • Number of Beds/ Room : Three patients per room
      • Toilet & Washroom : Shared Facility inside the room
      • Bed for Attendant : Not Available
      • Sofa Set/ Chairs : One Chair per bed
      • Type of Bed for patients : Manually Operated
      • Television : Not Available
      • Telephone :One Telephone on the nursing counter
      • Internet/ Wifi Access : yes
      • Number of Beds/ Room : Two patients per room
      • Toilet & Washroom : Facility inside the room
      • Bed for Attendant : Available
      • Sofa Set/ Chairs :One Chair, and a sofa set outside 
      • Type of Bed for patients : Automated
      • Television : Available
      • Telephone : One Telephone
      • Internet/ Wifi Access : Yes
      • Number of Beds/ Room : One patient per room
      • Toilet & Washroom :Facility Inside the room
      • Bed for Attendant : Available
      • Sofa Set/ Chairs : One Chair
      • Type of Bed for patients :Automated
      • Television : Available
      • Telephone : One Telephone each
      • Internet/ Wifi Access : Yes
      • Number of Beds/ Room : One patient per room
      • Toilet & Washroom : Facility inside the room
      • Bed for Attendant : Available
      • Sofa Set/ Chairs :One Chair, and a sofa set outside 
      • Type of Bed for patients : Automated
      • Television : Available
      • Telephone : One Telephone
      • Internet/ Wifi Access : Yes
      • Microwave: Yes
      • RELIGARE HEALTH INSURANCE
      • ERICSSON (TPA)
      • MEERA RESCUE (TPA)
      • FUTURE GENERALI HEALTH INSURANCE
      • UNITED HEALTHCARE PAREKH
      • CHOLAMANDALAM HEALTH INSURANCE
      • HEALTH INDIA (TPA)
      • FAMILY HEALTH PLAN (TPA)
      • ICICI LOMBARD HEALTH INSURANCE
      • MAX BUPA HEALTH INSURANCE
      • MEDI ASSIST
      • APOLLO MUNICH
      • EDELWEISS HEALTH INSURANCE
      • MEDI ASSIST (TPA)
      • STAR HEALTH INSURANCE
      • SAFEWAY HEALTH INSURANCE

      Patient Rights

      • To be informed and educated in a language that you can understand.
      • To receive medical advice and treatment which fully meets the currently accepted standards of care & quality.
      • To be given a clear description of your medical condition, estimated cost of treatment and to involve you in decision about your care.
      • To have your privacy & dignity and your religious and cultural beliefs respected.
      • To have information regarding your medical condition kept confidential.
      • To have information of your care providers.
      • To have a safe and protected environment for you & your relatives.
      • To make suggestions & voice complaints.
      • To refuse treatment.
      • To have access to your clinical records.
      • To be protected from physical abuse and neglect.
      • To obtain informed consent from you before any procedure/ surgery/ treatment/ anesthesia/ initiation of any research protocol/ blood & blood product transfusion.
      • Right to seek an addition opinion regarding clinical care, if required.

      Responsibilities

      • Provide complete and accurate information about his/her health, including present condition, past illness, hospitalizations, medications, natural products and vitamins and any other matters that pertain to his/her health.
      • Provide complete and accurate information including full name, address and other information.
      • To ask questions when he/she does not understand what the doctor or other member of healthcare team tells about diagnosis or treatment.
      • He/she should also inform the doctor if he/she anticipates problems in following prescribed treatment or considering alternative therapies.
      • Abide by all hospital rules and regulations given in patient information brochure, more importantly;
      • Comply with the no-smoking policy.
      • Comply with the visitor policies to ensure the rights and comfort of all patients. Be considerate of noise levels, privacy and safety. Weapons are prohibited on premises.
      • Treat hospital staff, other patients and visitors with courtesy and respect.
      • To be on time in case of appointments. To cancel or reschedule as far in advance as possible in case of cancellation or rescheduling of the appointments.
      • Not to give medication prescribed for him/her to others.
      • Provide complete and accurate information for insurance claims and work with the hospital staff and doctors to make payment arrangements.
      • To communicate with the healthcare provider if his/her condition worsens or does not follow the expected course.
      • To pay for services billed for in a timely manner as per the hospital policies.
      • To respect that some other patients medical condition may be more urgent than yours and accept that your doctor may need to attend them first.
      • To respect that admitted patient and patients requiring emergency care take priority for your doctor.
      • To follow the prescribed treatment plan and carefully comply with the instructions given.
      • To accept, where applicable, adaptations to the environment to ensure a safe and secure stay in hospital.
      • To accept the measures taken by the hospital to ensure personal privacy and confidentiality of medical records.
      • Not to take any medications without the knowledge of doctor and healthcare professionals.
      • To understand the charter of rights and sleek clarifications, if any.
      SectionMonday to SaturdaySunday/Public Holidays
      ICU11 AM to 12 PM;   5 PM to 6 PM11 AM to 12 PM
      Ward12 PM to 1 PM;     5 PM to 8 PM11 AM to 1 AM / 4 PM to 7 PM
       *Children below the age of 10 years are not allowed as visitors.* 

      Patient Rights

      • To be informed and educated in a language that you can understand.
      • To receive medical advice and treatment which fully meets the currently accepted standards of care & quality.
      • To be given a clear description of your medical condition, estimated cost of treatment and to involve you in decision about your care.
      • To have your privacy & dignity and your religious and cultural beliefs respected.
      • To have information regarding your medical condition kept confidential.
      • To have information of your care providers.
      • To have a safe and protected environment for you & your relatives.
      • To make suggestions & voice complaints.
      • To refuse treatment.
      • To have access to your clinical records.
      • To be protected from physical abuse and neglect.
      • To obtain informed consent from you before any procedure/ surgery/ treatment/ anesthesia/ initiation of any research protocol/ blood & blood product transfusion.
      • Right to seek an addition opinion regarding clinical care, if required.

      Responsibilities

      • Provide complete and accurate information about his/her health, including present condition, past illness, hospitalizations, medications, natural products and vitamins and any other matters that pertain to his/her health.
      • Provide complete and accurate information including full name, address and other information.
      • To ask questions when he/she does not understand what the doctor or other member of healthcare team tells about diagnosis or treatment.
      • He/she should also inform the doctor if he/she anticipates problems in following prescribed treatment or considering alternative therapies.
      • Abide by all hospital rules and regulations given in patient information brochure, more importantly;
      • Comply with the no-smoking policy.
      • Comply with the visitor policies to ensure the rights and comfort of all patients. Be considerate of noise levels, privacy and safety. Weapons are prohibited on premises.
      • Treat hospital staff, other patients and visitors with courtesy and respect.
      • To be on time in case of appointments. To cancel or reschedule as far in advance as possible in case of cancellation or rescheduling of the appointments.
      • Not to give medication prescribed for him/her to others.
      • Provide complete and accurate information for insurance claims and work with the hospital staff and doctors to make payment arrangements.
      • To communicate with the healthcare provider if his/her condition worsens or does not follow the expected course.
      • To pay for services billed for in a timely manner as per the hospital policies.
      • To respect that some other patients medical condition may be more urgent than yours and accept that your doctor may need to attend them first.
      • To respect that admitted patient and patients requiring emergency care take priority for your doctor.
      • To follow the prescribed treatment plan and carefully comply with the instructions given.
      • To accept, where applicable, adaptations to the environment to ensure a safe and secure stay in hospital.
      • To accept the measures taken by the hospital to ensure personal privacy and confidentiality of medical records.
      • Not to take any medications without the knowledge of doctor and healthcare professionals.
      • To understand the charter of rights and sleek clarifications, if any.
      • Number of Beds/ Room : Three patients per room
      • Toilet & Washroom : Shared Facility inside the room
      • Bed for Attendant : Not Available
      • Sofa Set/ Chairs : One Chair per bed
      • Type of Bed for patients : Manually Operated
      • Television : Not Available
      • Telephone :One Telephone on the nursing counter
      • Internet/ Wifi Access : yes
      • Number of Beds/ Room : Two patients per room
      • Toilet & Washroom : Facility inside the room
      • Bed for Attendant : Available
      • Sofa Set/ Chairs :One Chair, and a sofa set outside 
      • Type of Bed for patients : Automated
      • Television : Available
      • Telephone : One Telephone
      • Internet/ Wifi Access : Yes
      • Number of Beds/ Room : One patient per room
      • Toilet & Washroom :Facility Inside the room
      • Bed for Attendant : Available
      • Sofa Set/ Chairs : One Chair
      • Type of Bed for patients :Automated
      • Television : Available
      • Telephone : One Telephone each
      • Internet/ Wifi Access : Yes
      • Number of Beds/ Room : One patient per room
      • Toilet & Washroom : Facility inside the room
      • Bed for Attendant : Available
      • Sofa Set/ Chairs :One Chair, and a sofa set outside 
      • Type of Bed for patients : Automated
      • Television : Available
      • Telephone : One Telephone
      • Internet/ Wifi Access : Yes
      • Microwave: Yes